Mechanical Business Briefs

View all our Mechanical Business Briefs below. Each article is a short, 3-minute read, offering advice and general business tips from various industry experts.

Sell more by saying less

Over the 30 plus years I’ve worked with teams to enhance their customer service and selling skills, I’ve observed one simple, seldom-used communication skill that builds trust.

Don’t scan into a scam: QR codes a growing cyber risk

Recently, Ranga Bodla, vice president for field engagement and marketing of NetSuite, invited me to observe a panel discussion hosted by the Chicago CFO Leadership Council in which he and other experts discussed "Generative AI and Cyber Security Essentials."

You have questions … we have answers!

What a year! 2023 can justly be described as a rollercoaster ride. As we head into 2024, economic uncertainty continues to top the list of concerns of both households and businesses.

When to take CPP: Factors to consider

It’s generally not wise to voluntarily take up to a 36 per cent reduction in income, especially if that income is paid for life. But that’s exactly what happens to retirees who elect to take CPP at age 60.
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