Profiles

When people set their thermostat or take a hot shower, they usually aren’t thinking about their heating system or water heater. For the vast majority...

It’s a, well, creepy sort of problem. That is, when hot water recircs lose their ability to govern themselves.

Learning how to help employees get back to productive work after an injury is a skill all managers must rely on at one time or another.

Refrigerant recovery is among the most common procedures done by service technicians, but best practices continue to change and evolve over time. This means continued learning and professional education are a must...

By Kerry Turner There is a knack to paring down a scientific topic while still informing and engaging an audience and our very own Canadian science guy Dan Riskin has nailed it. Sought after by Canadian media, the scientist and journalist takes his role as science advocate very seriously, particularly with COVID-19 in the…

When you are working in the field it is handy to have some basic “go-to” diagnostic strategies, particularly for recurring problems. The following strategies can save time and eliminate frustration on service calls...

No matter how hard you try, there comes a time in every manager’s career when they realize an employee isn’t working out and needs to be let go. Hiring is a tricky business, fraught with expense, regulations and legal ramifications if done wrong and firing is no different. When you prepare yourself for these encounters ahead of time...

Our industry has excellent sensors and corresponding controls that turn on heating systems when we are likely to feel cold, and turn on cooling systems when we feel hot. But what sensors and controls are available to respond to increasing expectations for better air quality control?

By Kerry Turner, Rahul Singh is all about getting maximum benefit to the people who need it when they need it.  While on a restorative trip in 1997, the Toronto paramedic saw first-hand the shortcomings of rescue and aid programs in developing countries. It led Rahul on a journey that ultimately resulted in his founding the David…

Kitchens have always been the centre of family life, especially over the past two years as people found themselves spending more time at home due to pandemic restrictions. Many consumers upped the comfort level, and diverted savings normally spent on outside entertainment to fund dream kitchen renovations. “A majority of Canadian…